Privacy Policy


Effective Date: 10/20/2024


At Queen City Photography, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you engage with our services through Facebook, Instagram, or any other platform.


1. Information We Collect

We collect the following personal information when you interact with our Facebook and Instagram ads or otherwise engage with our services:

  • Name: To personalize our communication and identify you.
  • Email Address: To provide you with updates, promotions, and responses to inquiries.
  • Phone Number: To contact you directly regarding our photography services.


2. How We Collect Information

We collect personal information through:

  • Lead Forms on Facebook and Instagram Ads: When you fill out a form in response to our ads, you voluntarily provide your name, email, and phone number.
  • Direct Communication: When you reach out to us via email, phone, or other channels, or respond to our outreach, we may collect additional information necessary to provide services.


3. How We Use Your Information

We use the personal information collected for the following purposes:

  • To Provide Services: To communicate with you about our real estate photography services, including providing quotes, answering inquiries, and scheduling sessions.
  • Marketing and Promotions: To send you relevant promotional content, updates, and offers that may interest you.
  • Customer Support: To respond to your inquiries and provide assistance regarding our services.


4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to be contacted by Queen City Photography, you may request the deletion of your data by contacting us directly.


5. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your data in the following instances:

  • Service Providers: We may engage trusted third-party service providers to assist us in performing business-related functions, such as email marketing or customer relationship management, under strict confidentiality obligations.
  • Legal Compliance: If required by law or legal processes, we may disclose your information to regulatory authorities.


6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system is 100% secure, and we cannot guarantee the absolute security of your data.


7. Your Rights

You have the right to:

  • Access and Update: Request access to or update your personal information at any time.
  • Withdraw Consent: Opt-out of receiving marketing communications by replying "stop" to our emails or text messages or contacting us directly.
  • Request Deletion: Ask us to delete your personal data from our records, subject to legal and contractual obligations.


8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

  • Email: booking@queencityphotography.com
  • Phone: (704) 266-3841

By engaging with our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.